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Report a Lost or Stolen Card

If your MasterCard® Credit Card or Visa® Debit Card is lost or stolen let us know right away. Our team is ready to help and can send you a new card. Our 24-hour customer service number is: 800.438.6864. Some additional options are noted below where you may be able to turn off your lost or stolen card immediately in addition to letting us know so that we can assist you further.

Personal Banking Cards

Your Personal MasterCard® Credit Card or Personal Visa® Debit Card can be turned off by logging into your Online Banking website or Mobile Banking app and then navigating to “Additional Services | Card Controls & Alerts” or “More | Card Controls & Alerts”. If you find your card you can turn it back on if you choose to do so.

Business Banking Cards

You can turn off and control your Business MasterCard® Credit Cards through the Business Credit Card Access, SpendTrack website. If you don’t already have access and wish to utilize these credit card controls please first locate the “register” link option, on the SpendTrack login page, to register your cards. If you find your card you can turn it back on if you choose to do so. For Business Visa® Debit Cards please contact us via one of the contact options noted at the top of this page.